1. If the item weighs less than 145 lbs, it will be delivered by UPS, Purolator, FedEx Ground, Canpar, Canada Post and other couriers to the address you provided as the 'shipping address' when you placed the order. You will receive the tracking number once the carrier picks up. 
   
2. If the item weights over 145lbs normally will be delivered by LTL Freight. Please note you may need the optional services if you order these items. For example, if you don’t have a forklift or similar equipment to offload the package, you may need to book the lift gate delivery service when checkout.
   

KAKA INDUSTRIAL  uses UPS, Purolator ,Fedex Ground, Canpar, Canada post ,etc and  truck freight lines to ship your orders.

KAKA INDUSTRIAL  makes every effort to process orders within 24hrs of being placed. You will receive a shipping confirmation email that will confirm which carrier is used for your products.

If your order is less than 145lbs, it could be delivered byUPS, Purolator ,Fedex Ground, Canpar, Canada post and other courier to the address you provided as 'shipping address' when you placed the order. If your order is above 145lbs, it will be delivered by Freight company that has been picked to minimize the cost of delivery to your area.  In this case, your delivery address must be accessible by tractor-trailer , and In some cases your shipping fee may be different than displayed online.

Truck drivers are not required to assist with unloading. You are responsible for unloading your freight and for moving it into your shop. For residential delivery and shops without a loading dock, liftgate delivery is available for an additional charge.

You can also arrange to pick up your freight at the carrier's terminal. The carrier will load the item onto your vehicle. If you choose this option, please make sure your vehicle is capable of handling the weight and bring plenty of tie-downs to secure the load properly .

Extra Shipping Service Charges:

1. Residential delivery, includes power lift gate service, call before delivery service Extra charge $120

https://www.kakaindustrial.ca/collections/extra-shipping-charge/products/extra-shipping-charge

2. Power tailgate service for  business address $50

https://www.kakaindustrial.ca/collections/extra-shipping-charge/products/lift-gate-shipping-service

3. Call before delivery for business address 

https://www.kakaindustrial.ca/collections/extra-shipping-charge/products/appointment-service

REDELIVERY OF FREIGHT   

When, through no fault of carrier and after reasonable effort, redelivery is requested, a charge of $99.00 will be assessed against the shipment in addition to accrued charges.

DELIVERY TIMES:

Delivery times are expected, not guaranteed. If payment authorization is delayed, in order to confirm payment or prevent fraud, Kaka Industrial reserves the right to delay shipments. Every effort will be made to ship at the soonest possible time.

THINGS TO KNOW:

• Weather delays and other circumstances may impact delivery time. Estimated arrival dates are not guaranteed.
• Deliveries to New Brunswick, Prince Edward Island, Nova Scotia and Newfoundland/Labrador will take longer.
• All shipping timeframes and/or shipping methods/providers listed on www.kakaindustrial.ca are to be considered estimates and are not guaranteed. 

 ***We automatically email your tracking number when your order ships***