Politique d'expédition
SHIPPING OPTIONS:
KAKA INDUSTRIAL uses UPS, FedEx Ground, Canpar, Canada Post, etc and truck freight lines to ship your orders.
KAKA INDUSTRIAL makes every effort to process orders within 24 hours of being placed. You will receive a shipping confirmation email that will confirm which carrier is used for your products.
If your order is less than 150lbs, it could be delivered by FedEx, Canpar and other couriers to the address you provided as 'shipping address' when you placed the order. If your order is above 150lbs, it will be delivered by the Freight company that has been picked to minimize the cost of delivery to your area. In this case, your delivery address must be accessible by tractor-trailer, and In some cases, your shipping fee may be different than displayed online.
Truck drivers are not required to assist with unloading. You are responsible for unloading your freight and for moving it into your shop. For residential delivery and shops without a loading dock, liftgate delivery is available for an additional charge.
Extra Shipping Service Charges:
1. Residential delivery, includes power liftgate service, call before delivery service Extra charge
https://www.kakaindustrial.ca/collections/extra-shipping-charge/products/extra-shipping-charge
2. Power tailgate service for business address
https://www.kakaindustrial.ca/collections/extra-shipping-charge/products/lift-gate-shipping-service
3. Call before delivery for business address
https://www.kakaindustrial.ca/collections/extra-shipping-charge/products/appointment-service
REDELIVERY OF FREIGHT
When, through no fault of carrier and after reasonable effort, redelivery is requested, a charge of $99.00 will be assessed against the shipment in addition to accrued charges.
DELIVERY TIMES:
Delivery times are expected, not guaranteed. If payment authorization is delayed, in order to confirm payment or prevent fraud, Kaka Industrial reserves the right to delay shipments. Every effort will be made to ship at the soonest possible time.
THINGS TO KNOW:
- Weather delays and other circumstances may impact delivery time. Estimated arrival dates are not guaranteed.
- Deliveries to New Brunswick, Prince Edward Island, Nova Scotia and Newfoundland/Labrador will take longer.
- All shipping timeframes and/or shipping methods/providers listed on www.kakaindustrial.ca are to be considered estimates and are not guaranteed.
***We automatically email your tracking number when your order ships***